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CARRIER HAWAII

 
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Carrier Hawaii has grown to be the largest air conditioning distributor in Hawaii, mainly due to its long-term commitment to the local industry.  It locally stocks the largest equipment inventory and replacement parts to reduce downtimes.  This reduces the probable risk of loss of business to a customer or lack of comfort to a homeowner.  Carrier Hawaii has it's main office/warehouse in Kapolei Business Park, and has three branches in the state, in Honolulu, Kahului, and Kona.    

 

Carrier Hawaii has six engineers on staff; five are graduate mechanical engineers.  We have three systems engineers for field technical support, with an average of 25 years of experience, all with Carrier.  All our engineers have completed factory-training. 

 

The reputation of the equipment is not just based on lowest price.  Important factors such as pre-design assistance, construction supervision, post-sale support, replacement availability, training, quality, energy efficiency, reliability, and a company's sustained integrity and commitment to the industry play a major role in the decision making.

 

Carrier Hawaii has been ranked within Carrier Corp as one of the top ten performing distributors in North America for the last 16 consecutive years. 

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read more                               related articles: about John Arizumi , about Robert Pascua

 

 

 

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THE VALUE-ADDED OF DOING BUSINESS WITH CARRIER HAWAII

by John L. Arizumi P.E., posted January 2014.

 

One of the biggest myths in building industry is all air conditioning brands are equal as long as it meets specifications.  Owners, developers, architects, and general contractors, often mistake an air conditioning system as a commodity from a local supplier that provides comfort cooling. 

One needs to understand that an air conditioning system is one of the most dynamic components in a building, along with the elevator system.  We always take them for granted when they’re working, but when they aren’t, they create a major disruption.  Both provide relentless, consistent, reliable service often without notice.  Both are considered the silent slaves of a building.

Today, with the move to green building design and LEED certified buildings, the air conditioning systems are no longer rated on a “first-cost” basis, as the emphasis focuses on indoor air quality, highest energy efficiency, lowest operational and maintenance costs, and higher levels of thermal comfort.

In Hawaii, the four major brands represented in Hawaii are Carrier, McQuay, Trane and York.  Carrier Hawaii is the largest locally-owned and operated distributor.

Carrier Hawaii has grown to be the largest air conditioning distributor in Hawaii, mainly due to its long-term commitment to the local industry.  It locally stocks the largest equipment inventory and replacement parts to reduce downtimes.  This reduces the probable risk of loss of business to a customer or lack of comfort to a homeowner.  Carrier Hawaii has its main office/warehouse in Kapolei Business Park and has three branches in the state, in Honolulu, Kahului, and Kona.  Besides Carrier, Carrier Hawaii is also the distributor for Panasonic Air Conditioning to offer the most complete line of products and systems.

Carrier Hawaii has six sales engineers on staff; five are graduate mechanical engineers.  We have three systems engineers for field technical support, with an average of over 25 years experience, all with Carrier.  All our engineers have completed factory-training.

Carrier Hawaii is the only distributor that offers local factory service training annually at our private training facility with a 40-seat classroom and laboratory with operational equipment for hands-on training.  To date, we have locally trained over 4,000 technicians and engineers to save employers travel time and expenses.  The training is open to the entire industry.

The reputation of the equipment is not just based on lowest price.  Important factors such as pre-design assistance, construction supervision, post-sale support, replacement availability, training, quality, energy efficiency, reliability, and a company’s sustained integrity and commitment to the industry play a major role in the decision making.

Carrier Hawaii has been ranked within Carrier Corp as one of the top ten performing Carrier distributors in North America for the past 16 years.

February 2014

Biographies – Carrier Hawaii is owned by John Arizumi and Robert Pascua.  They acquired the distributorship in 1990.  Arizumi, a registered mechanical engineer, has 39 years, and Pascua has 32 years with Carrier.

 

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CARRIER ON THE MOVE

by John L. Arizumi P.E., posted April 2014

A lot has happened the past six months at Carrier Hawaii, something unusual for our company.

As most already know, we no longer sell LG products.  We recently acquired the Panasonic distributorship for Hawaii and our staff just completed factory training last month in Atlanta.  As far as mini-splits and VRF products the basic understanding is the same for all products, but we did have to learn the features and benefits of Panasonic to inform the marketplace.  Panasonic acquired Sanyo Air Conditioning Division a couple years ago; Sanyo developed the heat recovery VRF.  Panasonic is a long-time household name and its air conditioning product has the largest market share in Japan.  We are in the process of outfitting our training lab with Panasonic equipment and we have already received our first shipment of Panasonic mini-splits.  We will announce shortly our Panasonic training dates.

For those interested in discounted LG mini-splits, we are selling them at our cost while supplies last.  We will still honor the LG warranties.

We lost several of our staff in the past six months.  Dodson Leong, our Service Manager of 12 years, left to pursue a new career with Abbey Carpet.  Kaelo Orita our parts specialist in Kona for 10 years went to work full-time at Costco Wholesale.  And sadly, Laurie Go-Yamada, our Outside Parts Sales and LG Service Manager, passed away in January after 10 years with our company.  We wish Dodson and Kaelo the best in their new careers.  We will miss Laurie dearly and our prayers and condolences go out to the Yamada family.

For the time being Cheryl Kuroiwa our Operations Manager will be temporarily covering the Service Manager’s responsibilities. Then we hired Shaun Rivera to work at our Kapolei parts store, and will soon be hiring a new individual at our Kona parts store.

Recently, we hired Tricia Louie who will now replace Laurie. Her career background fits well with our business.  For those not familiar, TRICIA was the manager for GP Solutions, the company that represents Adsil corrosion protection coatings for coils.  She has a promising career path with our company and she already knows most of our customer base. 

We added another mechanical engineer to our staff.  Matthew Asada, a recent doctoral candidate in mechanical engineering at UCLA, joined our team beginning February.  He has both his masters and bachelors in ME. A local boy from Pearl City, who is already learning at full-speed.  His major in ME is in thermoscience so he will fit right in.  He will add to our technical depth.

We welcome Shaun, TRICIA, and Matt to the Carrier Hawaii team!

 

 

 

 

 

 

 

Carrier Hawaii :: 2060 Lauwiliwili Street :: Kapolei, Hawaii 96707 (PH: 808-677-6339, FAX: 808-682-2828